Careers at Tridium

Grow your IT Career with Irelands Fastest Growing MSP.

Careers

Current Positions Available.

Managed Services Consultant

 

We are currently searching for a managed service technician to join our expanding Service Operations team.

As a service desk engineer the primary function of this role is to provide support to end users for all Desktop, Hardware and software issues and to contribute to the successful operation of our Service desk Department. By ensuring all support requests are logged and resolved in a timely manner in accordance with our ServiceDesk procedures.

What you will be doing:

 

  • Action tickets logged on our Helpdesk ticketing system
  • Answer Calls and log tickets for support issues
  • Troubleshoot basic software and hardware problems
  • Ensure all support requests are kept up to date and resolution detailed in our Helpdesk ticketing system
  • Ensure SLA’s are adhered to
  • Any other duties assigned by your line manager

 

What you will need:

  • ·       Experience working with Microsoft Technologies
  • ·       Some experience with Firewalls (SonicWALL) ideally but not critical
  • ·       Excellent communication skills
  • ·       Excellent phone manner
  • ·       Experience of working effectively as a team member
  • ·       An Eagerness to learn new technologies
  • ·       Good general knowledge of hardware and software

 

What you will receive:

 

  • ·       Competitive salary dependent on experience
  • ·       22 days annual leave (With an additional day for each year of service up to 28 days)
  • ·       On the Job training and progression options.

To Apply For this position, Please Email your C.V. and cover letter to [email protected]

Collaborative Working
& Future Planning.

Tel : 01 554 9900
Email: [email protected]

Block A, Ace Enterprise Park, Bawnogue Road D22 NX05

See how we can help your business succeed today.

Contact us

Linkedin-in
© Tridium 2021. All rights reserved.
Made with 💙 by Rooftop Twenty Two

Need Support?

We're here to help

Use the link below to access our ticketed support queue and we will be in touch.

Support